I am happy to say that out of the 1000 boards made (as of 12/12/23), only 6 have come back with factory defects. This does not include normal wear and tear but is a defect including delamination failure, bolt hole misalignment, and anything else that can be an error due to manufacturing mishaps or quality control mishaps.
Let's face it. Sometimes wood does some wierd shit no matter how much pressure and glue we use. These are hand made products, not created in mass by machines. If for some reason there is a manufacturer's defect on an item. We want to make it right! Shoot me a message (within 30 days) with an image and we will sort something out. As a manufacturer if I suspect the board in question was NOT the result of a factory error/defect. I reserve the right to void the warranty.
(Warranty void if you badmouth my product before talking to me)
I am only human. I make each of these boards myself. I put my hands on every board that comes out of Psyop Mfg. I take it very personally when I have a failed board and want to make it right. Remember to be respectful of me. Don't kick a man when he is down. I stand by my product enough to back it with a warranty (when most don't). Don't be a Jerk when reaching out. I am not a big corperate factory. Just a guy with a wood shop.